Privacy Policy

Last updated: November 12, 2025

Prattle & Prose (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services, including our reading retreats, newsletters, and email communications.

By using our website or providing your information to us, you consent to the terms of this Privacy Policy.

1. Information We Collect

We collect only the information necessary to provide our services, respond to inquiries, and enhance your experience. This may include:

  • Personal information such as your name, email address, phone number, and mailing address when you join our mailing list, submit an inquiry, or book a retreat.

  • Payment information (processed securely through third-party payment providers; we do not store full credit card details).

  • Website usage data, including IP address, browser type, and pages visited, collected through analytics tools and cookies to help us improve our site and user experience.

We collect personal information directly from you whenever possible and only for identified, legitimate purposes.

2. How We Use Your Information

We use your personal information to:

  • Communicate with you about upcoming retreats, special offers, and news (only if you have given consent).

  • Respond to inquiries and provide requested information or services.

  • Process bookings and payments for retreats or events.

  • Improve our website, marketing materials, and customer experience.

  • Comply with applicable laws and regulatory requirements.

We will never sell or rent your personal information to third parties.

3. Consent and Communication Preferences

We only send marketing emails or newsletters to individuals who have explicitly consented to receive them.
You may withdraw your consent or unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us directly at [insert contact email].

4. Disclosure of Information

We may share your personal information with trusted third parties who assist us in operating our business—for example:

  • Secure online payment processors

  • Email marketing or newsletter platforms (such as Mailchimp or ConvertKit)

  • Retreat venues or service partners, as necessary for booking or coordination

These third parties are required to protect your information in a manner consistent with this policy and Canadian privacy laws.
We may also disclose information if required by law, regulation, or legal process.

5. Data Storage and Security

Your personal information is stored securely in Canada (or in trusted cloud-based services compliant with Canadian privacy standards).
We take reasonable measures to protect your information against unauthorized access, disclosure, alteration, or destruction, including encryption, secure servers, and restricted access.

However, please note that no method of transmission over the internet is entirely secure. By using our website, you acknowledge and accept this inherent risk.

6. Retention of Personal Information

We retain personal information only as long as necessary to fulfill the purposes for which it was collected or to comply with legal and accounting requirements. When no longer needed, information is securely deleted or anonymized.

7. Cookies and Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to collect non-identifying data about how visitors interact with the site. This helps us understand visitor preferences and improve user experience.

You can adjust your browser settings to disable cookies; however, some parts of the site may not function properly without them.

8. Access and Correction

You have the right to access, update, or correct the personal information we hold about you.
To make such a request, please contact us at hello@prattleandprose.com. We will respond within a reasonable timeframe in accordance with Canadian privacy laws.

9. International Data Transfers

Some third-party service providers may process or store data outside of Canada (e.g., in the United States, Mexico, Europe, Caribbean). In such cases, your information may be subject to the laws of those jurisdictions. We ensure that any such providers maintain privacy protections consistent with Canadian legal standards.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes to our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page with a revised “Last updated” date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact:

Prattle & Prose
Email: hello@prattleandprose.com
Website: www.prattleandprose.com
Location: PO Box 2574, Fernie, BC, V0B 1M0, Canada